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Insurance Cover

For the convenience of Members and Support Pros, we have insurance cover available. Support Pros have the benefit of our insurance for coverage during their support services with Members booked and paid via the Kynd platform.

What’s Included?

We’ve partnered with Ansvar, a disability support industry specialist insurer in Australia since 1961. Subject to the insurance policy inclusions, exclusions, other conditions and Kynd’s Terms of Use, coverage levels for Support Pros include:

  •   Group Public Liability ($20 million)
  •   Group Professional Indemnity ($2 million)
  •   Group Medical Malpractice ($5 million)


Important FAQs

Do I really need insurance?

Yep! As a self-employed Support Worker offering people support services, you do need insurance to protect yourself from any claims or unexpected scenario.

Am I covered through Kynd?

Once you’re a verified Support Pro, you’re able to start and know that you’re covered, subject to policy eligibility, inclusions and exclusions and our Terms of Use. You will not have cover for support booked or invoiced outside of Kynd.

Can I organise extra cover?

If you’d like to obtain additional insurance cover for your specific personal needs, special or excluded activities, travel insurance, personal injury, income protection or anything else… as a Sole Trader Business, that’s your choice!


For Participants

We encourage all NDIS Participants and Members to obtain their own insurance to provide cover in respect of any liability, including damage or loss to property and/or death of or injury to any person or Support Worker at your property, whether or not caused by you, a Support Worker or any third-party.

This may be a home and contents policy with the relevant liability extensions and/or a household workers policy in your state or other insurance policies.

Need help? Visit the Help Centre


For Members

Looking to find NDIS support or already a Member with us?

Member Help Centre

For Support Pros

Want to setup your profile or already a Support Pro with us?

Support Pro Help Centre