For the convenience of Support Workers, we have insurance cover available. Support Workers benefit with platform insurance coverage for their services with NDIS Participants that are booked and paid for via the Kynd platform.
We’ve partnered with Keystone, an allied health and disability support industry insurer, with policies secured and underwritten by Lloyds of London. Subject to the insurance policies inclusions, exclusions, other conditions and Kynd’s Terms of Use, the coverage levels available for Support Workers using Kynd include:
This information is a summary only. Kynd cannot provide general or personal financial or insurance advice. Full policy information, documents and wording of the policy terms and conditions is available for Support Workers on request.
As a Support Worker on Kynd, to be eligible for insurance cover, you’ll need:
First Aid Training (Certificate issued within the past 3 years); or
Cert III in Individual Support (Disability, Ageing or Community Care); or
A related or higher qualification to the above Certificate III options; or
A Degree in Nursing
You’ll be able to upload one or more of these documents when joining.
If you have any questions on eligibility, just get in touch with our team!
We encourage all NDIS Participants, Members and households to obtain their own insurance to provide cover in respect of any liability, including damage or loss to property and/or death of or injury to any person or Support Worker at your property, whether or not caused by you, a Support Worker or any third-party.
This may be a home and contents policy with the relevant liability extensions and/or a household workers policy in your state or other insurance policies.
Yes! As a self-employed Support Worker offering various support services for NDIS Participants, you need insurance to help protect yourself from any unexpected claims, accidents or other scenarios. With Kynd, you benefit with insurance already set up.
Once you’re a verified Support Worker on Kynd, you’re able to start and know you are covered, subject to policy eligibility, all inclusions and exclusions and our Terms of Use.
You will not have cover for services that are booked or invoiced outside of Kynd.
Visit the Support Worker Help Centre to see inclusions and exclusions.
Support Workers are responsible for any excess payable on claims. Full policy details and the current excess rate is available for Support Workers using Kynd. Please get in touch.
Yes! If you’d like to obtain extra insurance cover for your specific personal needs, special or excluded activities, travel insurance, personal injury, income protection, or anything else… as a self-employed Support Worker, that’s entirely your choice!