Join Kynd as an independent NDIS Support Worker!

Your sole trader solution

Kynd provides the tools for independent Support Worker Providers to simplify their services. Choose your own rates, schedules, services and support the Clients you're happy to help.
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Support for verified NDIS Participants
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Get requests for NDIS support services
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Invoicing solution (no chasing payment)
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Claim Activity Based Transport (no fee)
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Record and track Client Service Notes
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Guaranteed payments every fortnight
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Safeguards, insurance cover and more!
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Professional development resource kits
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Health insurance discounts with nib

What Support Workers Say

  • “Kynd has allowed me to cut through a whole heap of admin and complexity, so I can better focus on supporting clients.”

    Sarah - Support Worker

  • “Kynd has just given me this simplicity and freedom to do the stuff I like to do and find clients that are the right fit.”

    Shane - Support Worker

  • “I love using Kynd because of the support that they offer, the clients that I have and the work life balance I get.”

    Cheryl - Support Worker

How does it work?

  • 1

    Create a free Support Worker profile
    Showcase your personality, skills and experience, choose the services you will offer, and encourage clients to contact you!
  • 2

    Provide support to Participants
    You choose who you work with, your hourly rate, where you work and when you're available. Be your own boss... with us!
  • 3

    We do the admin. You get paid!
    Kynd handles all invoicing to Participants. You then have a guaranteed payout every fortnight for approved bookings!

More in your pocket

Choose your rates, focus on your clients and get payments fortnightly.

Standard - 12%

Platform Fee for Support Worker

BYO Clients - 7%

Platform Fee for Support Worker
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No separate fee for NDIS Participants
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Access lower 7% fees with BYO options
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Zero fees on Activity Based Transport
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Guaranteed payment each fortnight
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Mutually agree rates with your clients
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All platform inclusions and benefits

It’s easy to get set up

You only need a few things! Get your independent support worker profile set up and access all the benefits with Kynd.  
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NDIS Worker ID Check
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NDIS Worker Orientation Training
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Government Photo ID
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First Aid or Other Certs
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Valid/Registered ABN
See Requirements

Smarter Safeguards

Powered by smart technology, Kynd includes safeguards for NDIS Participants and Support Worker Providers. This means you enjoy the best of both worlds - flexibility and choice, with platform safeguards.
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Pre-Verified Participants
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NDIS Worker ID Checks
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Private Messaging Tools 
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Worker Insurance Cover
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Compliance Support
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Clear Rate Breakdown
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Pre-Approve Invoices
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Ongoing Monitoring
Find out more

Already have clients?

Set up your Participant Clients on Kynd and simplify your services.

Frequently Asked Questions

If you’re thinking about it... maybe we’ve already answered it below?

How does Kynd help Support Worker Providers?

Kynd is an online platform where (Sole Trader) Independent Support Worker Providers can create profiles, get notified about new requests, and book services with NDIS Participants. 

You decide who you support, your schedules, what services you offer and your rates.

Our goal is to help you deliver safe, compliant, and transparent NDIS services easily, while giving you and Participants flexibility, mutual choice and control, with platform efficiency.

Our platform and team support you, and you're in the driver's seat as an NDIS Provider.

How do I tour the platform, and create my Kynd profile?

Signing up is free, easy and only takes minutes. Tour the platform. Take a look around.

To kickoff, create an account or install Kynd's app (on the iOS AppStore or Google Play).

If you need help signing up or have questions... hit up our Help Centre or Contact Us.

Can I also 'Bring My Own (BYO)' existing NDIS Clients?

Yes! Kynd offers a great way to simplify your NDIS admin hassles.

When you 'Bring Your Own' NDIS Clients to Kynd, you can enjoy all the normal Kynd inclusions at a reduced 7% platform service fee - you keep 93% of your agreed rates. 

Simplify your administrative tasks, reduce your costs, and focus on what matters most.

To get set up with BYO:

  1. Create an account
  2. Under your 'Settings' select 'BYO Clients.'
  3. Invite your NDIS Clients.

Once you're both verified, set up bookings together at the lower BYO 7% platform fee.

What services can Support Workers Providers book on Kynd?

When accepting bookings via Kynd, you agree to only provide support services to NDIS Participants that are eligible NDIS support services, that you are skilled and competent to deliver, that you are insured to provide and that comply with NDIS Pricing Arrangements.

How do Support Worker Providers get paid with Kynd?

Kynd handles all invoicing and payments, so you can focus on providing great support.

Your payments are sent fortnightly and include approved bookings up to the cutoff time.

Payments for approved bookings are also guaranteed.

This means you never have to chase invoices or debts (like you'd do if not using Kynd).

What platform fees apply to Support Worker Providers?

It's free to join Kynd and browse job posts.

You only pay a platform fee when you begin delivering supports booked on Kynd.

Our standard platform fee is 12%. You receive 88% of the booking total. 

Our special ‘BYO’ platform fee is 7%. You receive 93% of the booking total. 

Fees are automatically deducted from your payments that are processed by Kynd.

There is no platform fee for NDIS Participants.

This means you can retain either 88% or 93% of the rates you agree with Participants.

Does Kynd have insurance cover for NDIS bookings on Kynd?

Verified Support Workers benefit from insurance cover for services with NDIS Participants.

This insurance cover is only available for bookings made, invoiced, and paid for via Kynd.

Learn more about insurance inclusions and exclusions.

You can always also take out alternative and extra insurance coverages if you choose to.

Who is responsible for managing tax and superannuation?

You're responsible for managing your own tax and superannuation.

You're a Sole Trader and Independent ABN Support Worker on Kynd.

Kynd is not your employer, so we do not handle your tax and super.

Your working relationship is direct with NDIS Participants you support, not with Kynd.

Have more questions? Visit our Help Centre.

Ready to Get Started?

Join an Australia-wide community of Participants & Support Workers.
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